Managing Suppliers

Our comprehensive and practical Managing Suppliers course will help you ensure your suppliers fulfil their obligations in a way which delivers the optimum value for money. It will also help you ensure that performance continuously improves, taking advantage of efficiencies and developments in the marketplace.

Course Objectives

By the end of this course delegates will be able to:

• Understand the key stages of the Supplier & Contract Management Cycle
• Carry out effective relationship and performance management tasks with their suppliers
• Use the most appropriate performance measures with your suppliers
• Understand common Ts & Cs in supply contracts
• Spot common problems and pitfalls in contract and supplier management and employ effective strategies for dealing with them

Course Content

 - Defining Supplier Management

• What does the role involve
• Key activities and skills of a Supplier Manager

 - Understanding common terms used in contracts

 - Supplier Performance Management

• Services v Goods
• Monitoring Performance
• Dispute resolution

 - Relationship Management

• The Supplier Management team
• Leading, managing & communicating with your suppliers

 - Identifying and managing risks in supplier management

 - Managing changes and variations

 - Managing the Exit Process

• Exit Options
• Preparing for contract end or handover
• Learning lessons for next time