Time Management and Personal Effectiveness

Course overview

If we could double the amount of time available to us, the chances are we would still feel unable to meet the myriad of demands we face at work.

The key principle of time management is to realise that we cannot create more time, therefore we have to successfully prioritise the time available to us.

Successfully managing time allows us to work in a more efficient, productive, and valuable way. This course introduces time management tools and techniques that allow participants to take control of their work and personal lives and to manage their time more effectively.

The course also enables participants to identify areas of their job where time could be better utilised and to take the actions necessary to achieve this

Course objectives

By the end of this course learners will be able to…

•  Understand how you spend your time at work and improve your time management skills
• Develop a more confident approach to your work and day-to-day life.
• Handle stressful situations and difficult people confidently and assertively.
• Forge more productive working relationships and avoid offending or alienating others.

Course content

Understanding how you spend your time at work

Knowing what you want to achieve: Objective & target setting

Practical Ways to make the most of your time

Maintenance v Progress Tasks

Persuasive & Assertive Communication

Assertiveness at work - distinguishing between assertive, aggressive and passive behaviour

Avoiding the games people play

Are you saying ‘yes’ when you should be saying ‘no’?

Using assertive and positive language

Handling Conflicts & Problems

Confronting common problems which occur in the workplace

Resolving conflict - dealing with difficult people

Dealing with the demands of others